Privacy Policy

Effective September 25, 2026

This policy explains how Piqo: IQ Test & Reasoning Quiz (Piqo) handles information when you use the app and its support form.

Information stored on your device

Piqo works without an account. The app stores your cognitive-training profile on your device, including:

• Your training goal, chosen skills, training schedule, and onboarding completion date.
• Assessment results, including scores, accuracy, difficulty reached, and response-time summaries.
• Skill progress, XP, score history, and training-session summaries such as dates, duration, challenges completed, and accuracy.

This information is used to personalize training, choose challenge difficulty, and show your progress. Your profile and training results are not uploaded to our servers or synchronized to an online account.

Photos and camera

Photo Puzzle lets you choose a photo from your library or take a photo to create a personal puzzle. Access is requested when you choose the relevant action. You can decline access or change permissions in your device settings.

Selected photos are processed on your device and are not uploaded. The current puzzle image and results are not added to your saved training profile. The image is released from memory when you leave the puzzle; the system photo picker may leave temporary local cache files. Your original library photos remain under your control.

Support requests

The Support Form does not require an account or sign-in. When you submit it, we receive your selected topic, message, and any optional name or contact details you provide. The request also includes the support-page address, any referring-page address made available by your browser, browser and device information, a submission time, and an internal request status.

Support requests are stored for later review and used to investigate app issues, answer questions when contact details are provided, and understand feedback. Providing contact details is optional and does not guarantee a reply. Do not include passwords, payment details, medical information, or other sensitive personal information.

Website operation

Opening these pages or submitting the form involves internet requests. The services that deliver the pages and store support requests may process technical connection information, such as IP addresses, request times, and browser details, to operate and protect the service. We do not use advertising trackers or behavioral analytics in the app or on these pages.

Sharing and security

We do not sell your personal information or use your training profile for advertising. Support information is handled by services that host these pages and store submissions, and may be accessed by people reviewing support requests. It may also be disclosed where required by law or necessary to protect the service.

The support form uses an encrypted connection, and submissions are not publicly readable. No storage or transmission method is completely secure.

Retention and device controls

Your training profile remains in the app's local storage until the app's data is removed. Deleting the app removes its local data from that device; offloading the app can retain it. Device backups are controlled by your operating-system and backup settings, and restoring a backup may restore local app data.

In Settings, choose Delete all local data and confirm to remove your saved profile, assessment results, XP, training history, and app preferences from this device. The app also clears its web cache, local web storage, cookies, and temporary photo-picker copies, then returns to onboarding. Your original photos in the photo library are not deleted.

Support requests are retained as needed to review the request, address related issues, and meet applicable legal obligations. Deleting local data or removing the app does not remove a support request already submitted through the website.

Children's privacy

Piqo is intended for users aged 13 or older (13+). Children under 13 must not use the app or submit information through the support form. We do not knowingly collect support submissions from children under 13.

Changes to this policy

We may update this policy when the app or its data handling changes. The current version is published on this page with its effective date.

Contact

For app issues, questions, or feedback, use the Support Form.